Privacy Policy

1304 Design, located at Heereweg 426 in Lisse, respects the privacy of all users of its site and ensures that the personal information you provide is treated confidentially. We use your data to process orders as quickly and easily as possible. 1304 Design will not sell your personal information to third parties, will only make it available to third parties involved in the fulfillment of orders and to third parties for the performance of services, if explicit permission has been given.

1304 Design does not have a Data Protection Officer, but you can contact us for all privacy-related questions. You can contact us at info@1304design.com.

This privacy policy was last changed on 01-01-2023.

Data Collection and Purposes

1304 Design uses the collected data to provide its customers with the following services:

If you place an order, we need your name, e-mail address, delivery address and payment details to process your order and to keep you informed of its progress. This data is kept for historical and statistical purposes. More information about the collection of personal data when placing an order can be found in our privacy policy.
To make shopping at 1304 Design as pleasant as possible, we store with your permission your personal information and the information regarding your order and the use of our services. This allows us to personalize the website.
We use your email address to keep you informed of the status of your order. After permission to send a newsletter, which you can give us when completing an order, we use your e-mail address to inform you about the development of the website and about special offers and promotions. After your order you can expect an e-mail from us to assess us and possibly to receive suitable offers of products that match your previously ordered products. If you no longer appreciate these emails, you can unsubscribe on our website via the unsubscribe link.
If you place an order with 1304 Design, we store your data on a secure disk. You can enter a username and password so that you do not have to enter your name and address, telephone number, e-mail address, delivery and payment details with every new order.
Information about the use of our site and the feedback we receive from our visitors help us to further develop and improve our site.

1304 Design will not sell personal information to third parties, will only make it available to third parties involved in processing your order and to third parties for the performance of services. This includes companies that offer payment systems.

Our employees and third parties engaged by us are obliged to respect the confidentiality of personal data.

1304 Design asks you for personal data. Why all this data?

Below we explain for each field requested, why we request this information from you and what we think we participate in it.

We request your personal data in six different forms:

1. Contact Form

2. Quotation Form

3. Registration Form

4. Return form

5. Order Form

With the contact form we ask you for the following information with the corresponding reason:

Company name: Needed to communicate with the customer, to be able to address.
Name of contact person: Needed to communicate with the customer, to be able to address.
Phone number: Required to contact the customer.
E-mail address: Required to contact the customer.
Your question or comment: Needed to know what the question/comment is.

With the quotation form we ask you for the following information with the corresponding reason:

Company name: Required to communicate with the customer, to be able to address.
Name of contact person: Needed to communicate with the customer, to be able to address.
Address: Required to be able to convert the quotation into an order and to send it if a quotation is approved.
Postal code: Required to be able to convert the quote into an order and to send it if a quote is approved.
Place of residence: Required to be able to convert the quotation into an order and to send it if a quotation is approved.
Telephone number: Necessary to be able to ask any questions about the quotation to be made.
E-mail address: Needed to be able to send the quote to you.
Description: Necessary to be able to prepare the quotation.

With the Registration Form we ask you for the following information with the corresponding reason:

First name: Needed to communicate with the customer, to be able to address.
Surname: Needed to communicate with the customer, to be able to address.
E-mail: Necessary to create a My environment and to keep you informed of the progress of orders placed.
Invoicing email: Needed to send the invoice when placing an order.
Invoicing by post: Necessary to know whether you want to receive the invoice by post or by e-mail for your administration.
Company (not required): Needed to communicate with the customer, to be able to address.
Country: Required data to be able to process and send transactions if an order is placed while logged in.
Postal code: Information required to process and send transactions if an order is placed while logged in.
House number: Required data to be able to process and send transactions if an order is placed while logged in.
Addition: Required data to be able to process and send transactions if an order is placed while logged in.
Address: Required data to be able to process and send transactions if an order is placed while logged in.
Place: Required data to be able to process and send transactions if an order is placed while logged in.
Phone: Needed to be able to ask any questions about quotes requested or orders placed.

With the return form we ask you for the following information with the corresponding reason:

Company name: Required to communicate with the customer, to be able to address.
Name of contact person: Needed to communicate with the customer, to be able to address.
E-mail address: Needed to contact the customer.
Order / invoice number: Necessary to be able to trace the transaction.
Description return/quantities and item: Necessary to indicate which item(s) are being returned.
Reason for return: Necessary to assess whether it is allowed to return.
Bank account number: Needed to refund the money if necessary
Comments: Necessary to be able to place any comments that can be taken into account when processing the return.
Attachment: Include any photos or other relevant documents.

We ask you on the order form for the following information with associated reason:

Company: Required data to process and send transaction.
First name: Required data to process and send transaction.
Surname: Required data to process and send transaction.
Country: Required data to process and send transaction.
Postal code: Required data to process and send transaction.
House number: Required data to process and send the transaction.
Addition: Required data to process and send transaction.
Street name: Required data to process and send transaction.
Place: Required data to process and send transaction.
E-mail: Information required to process and send the transaction and to keep you informed of its progress.
Telephone: Required to contact you if something is wrong with the order.
Invoice shipping method: Information required to process and send the transaction.
E-mail for copy invoice: Required data to process and send transaction.
Reference number: Required data to process and send transaction.
Remarks: Required data to process and send transaction.

Newsletters and emails

We will only send you our newsletter if you explicitly register for it. The e-mail address you use to place your order is used for this. In every newsletter we offer you the option to unsubscribe.

You can receive other e-mails from us without permission. These are e-mails when it comes to a review request after placing an order and e-mails, such as an order confirmation and to keep you informed about your order. Depending on the ordered product, you may receive an e-mail after your order with suitable products for the purchased product. Do you no longer want the e-mail with suitable products or do you not want to receive a review request? Then you can also unsubscribe via the unsubscribe page. You do this by indicating that you do not want to receive 'follow-up emails after ordering'.

retention period

Data from the forms, as shown above with the exception of the application form, is kept for historical and statistical purposes. The data will be kept for a period that is described as the legal retention obligation and no longer than necessary.

The retention period of cookies placed with permission is stated with the type of cookie (functional cookies, analytics cookies, social cookies, advertising cookies) and then behind the specific cookie.

Personal data provided to us for sending e-mails, for our e-mail marketing program, will be kept indefinitely, unless an objection has been made and unsubscription from our e-mail marketing program has taken place. You can unsubscribe at any time in one of the emails you receive from us. We will then only keep track of the date and confirmation of deregistration.

Technical and organizational measures for security and privacy

A document framework has been drawn up to justify which data is collected and why. You can also find this information in the privacy policy. 1304 Design has taken appropriate technical and organizational measures to protect your personal data against loss or against any form of unlawful processing.

If you have any questions about the Privacy Policy of 1304 Design, please contact us. Our customer service will help you if you need information about your data or if you want to change it. If changes to our Privacy Policy are necessary, you will always find the most recent information on this page.